REFUND & RETURN
Return & Refund Policy
At Witchy and Wild, we understand that sometimes things don't work out as planned. We aim to provide our customers with the best possible shopping experience, and that includes our return and refund policy. Our policy is in line with the guidelines set forth by Pinterest, and we strive to make the process as easy as possible for our customers.
As we are an overseas company, we do not accept returns. This is because if we were to pay for customs fees on returned items, it would greatly impact the cost of our products. However, if there is an issue with your order, we do offer refunds or replacements. Please note that we will require proof of the issue in the form of photos or videos. If you believe there is an issue with your order, please contact us as soon as possible.
If your order has a problem, we will be happy to process a refund for you. Please contact us within 3 days of receiving your order and provide us with photos or videos of the issue. We will review your case and let you know if you are eligible for a refund. If you are eligible, we will process the refund as soon as possible. Please note that it may take up to 10 business days for the refund to appear in your account.
If your order has an issue, we will also offer a replacement. Please contact us within 3 days of receiving your order and provide us with photos or videos of the issue. We will review your case and let you know if you are eligible for a replacement. If you are eligible, we will send you a new product as soon as possible.
If you have any questions about our return and refund policy, please do not hesitate to contact us. We are always happy to help and will do our best to resolve any issues you may have. You can contact us via email at firstname.lastname@example.org
We hope this policy page has been helpful and provided you with the information you need about our return and refund policy. Thank you for choosing Witchy and Wild for your needs!